Helpdesk

General enquiries – we’re here to help

Our helpdesk is here to support the development of community-owned renewables in Oxfordshire, answering any general enquiries. The Helpdesk is the place to start if you:

  • are interested in hosting a Low Carbon Hub owned renewable installation
  • are looking to set up your own renewable installation
  • want to know more about our model for community-owned decentralised energy
  • are struggling to find information on renewables or energy efficiency for your home in Oxfordshire
  • and more…

We’re more than happy to answer questions, share our experience, or pass you on to someone else who can help. To use the helpdesk, simply fill in our helpdesk enquiry form.

Contacting us during COVID-19

With the growing threat of COVID-19, we’d already made the decision to close our office at the Wood Centre for Innovation. However, we are continuing to work hard to fulfil our mission of a zero carbon energy system which is good for people and for the planet – we’re just doing it from home for the time being. Our helpdesk is still open as usual, so do continue to send us any enquiries.