Investor members

Information for current shareholders

On this page you’ll find information and FAQs for existing investments. If your query isn’t answered, please email

For full details of your investment, please refer to the ‘Rules of The Low Carbon Hub IPS‘ and the Share Offer document for your particular investment.

To view our previous Share Offers, and find information on interest payment and financial returns, please go to our Previous Offers page.

Changing your details

If you need to change your contact details (name, address, email etc) or have any further queries, please email us at

Frequently Asked Questions

Below you’ll find questions commonly asked by existing Investor Members. If you have a question not covered here or need to make a complaint, please contact

Some of my personal details have changed – what do I do?

What if I lose my share certificate?

My child is 16 years old, can I transfer shares into their name?

Can I withdraw my shares?

Can I sell or transfer my shares?

What happens to my shares if I die?

How do I know which share portfolio I have invested in?

What’s the difference between ‘A’ and ‘B’ class shares?

How do I find out how my investment is doing?

How is my data being held?