CURRENT Investor members

You can view current and past reports such as Social Impact Reports, Annual Performance Summaries, as well as programme reports here.

To view our previous Share Offers, and find information on interest payment and financial returns, please go to our Previous Offers page.

If you have any changes to your personal details, including change of name, address, or email, then contact us at members@lowcarbonhub.org informing us of the change. Or call us on 01865 246099. If you want to change your bank details, use the form above under ‘Key forms for current investors’.

If you lose your share certificate, contact us at members@lowcarbonhub.org and request a replacement. There may be a charge for a reissue.

We strongly encourage investors to view their investments as a long-term commitment that generates long-term financial benefits to you and sustained environmental and social benefit to the community.

However, investors in the Community Energy Fund have the right to request their return of some, or all, of their capital. Although we cannot guarantee to fulfil all requests, we commit to making funding available each year to facilitate some requests.

Requests to withdraw capital will be met either out of ongoing project income or by raising new equity to replace it. Ultimately, equity withdrawal requests remain at the discretion of the Directors.

Please refer to The Low Carbon Hub IPS Limited Rules and Community Energy Fund Guidelines for more information on withdrawing capital.

Investors in Solar 2014, Solar 2016, and Sandford Hydro originally automatically received their capital back over the lifetime of the projects. However, as of 31 March 2025, all investments were consolidated into the Community Energy Fund. As investors in this Fund, investors do not automatically receive capital repayments, but have the option to request to withdraw their capital.

If you have any questions on withdrawing shares, please contact members@lowcarbonhub.org.

No, a member cannot sell or transfer any of their Class ‘A’ Shares to any other person, including family members. The only exception to this is if the shares were originally bought on behalf of a child in which case you can request to transfer the shares to the child when they turn 16.

You can complete a Nomination of Shares on Death form (available above under the ‘Key forms for current investors’ section, to nominate a recipient for the value of the shares in the event of your death. This is the simplest way to ensure your shares will be transferred in line with your wishes.

If a member dies and a form hasn’t been completed, the executor of their estate will need to contact the Low Carbon Hub to arrange the transfer of the shares to a nominated person as agreed by the executor.

We always suggest that investors seek external advice on their estate planning. If you’d like more information, please contact us on members@lowcarbonhub.org.

The Low Carbon Hub IPS has a number of existing Members, the vast majority of which hold withdrawable ‘A’ Class shares. There are also ten pioneer investors who between them hold £150,000 of ‘B’ Class ‘transferable’ shares. Their investment qualified for SEIS, entitling them to tax relief of 50%. Their investment was offered with a target rate of return of 3%. This has now been aligned to the terms set out in 2014 Share Offer, and so payments to these investors are made on the same basis as Solar 2014 investors.

If you are a ‘B’ class shareholder and have questions about your investment, please do get in touch with us at members@lowcarbonhub.org.

You can read about the annual performance summary of our portfolio in our Annual Report and Accounts available here.

Until 2024 we produced a separate Social Impact Report and Annual Performance Summary each year, which you can see here. We have now brought all of this information together in an updated Annual Report and Accounts.

We also keep our investors up-to-date via our email newsletters, which you can sign up to here.

Although we may use third parties to assist with the administration of the share offer, the Low Carbon Hub IPS Limited controls and is responsible for the use of your information. We will use your data to keep you up to date with the work of the Low Carbon Hub IPS Limited. We will not sell, rent, or lend your data to other organisations. Our Privacy Statement is available here.

As of April 2025, we have started making some important updates to the Investor Portal to improve your experience and ensure everything runs smoothly.

As a result, the portal will be unavailable until we’ve completed our upgrades. We will let you know when the new version is up and running.

If you need anything in the meantime — whether it’s access to statements, share certificates, or you have any questions — please don’t hesitate to get in touch with us by email at members@lowcarbonhub.org or phone on 01865 246 099, option 2.

If you have a question about your statement information, please contact us by email on members@lowcarbonhub.org or by phone on 01865 246099.